Frequently Asked Questions

What is the VPS activation time?

The activation takes up 24 hours, typically several hours.

What virtualization type do you use?

All our services are based on Xen vritualization with guaranteed resourses.

Can I install the OS using .iso file?

Sure. When placing an order, select 'Install my own OS' in 'Operating System' dropdown list.

Do you offer webserver contol panels for Linux-based VPS?

We offer cPanel ($15/month), DirectAdmin ($5/month) and ISPmanager Lite (for free).

Does the license included in Windows VPS packages?

Yes, the license cost is already included in the price. You can select from Windows Server 2012 x86_64, Server 2008 R2 x86_64 and Windows 2003 R3 i386/x86_64 versions during the order.

Is it possible to upgrade/downgrade my VPS?

Yes, the process is instant and requires the OS reboot only. Obviously your data will be keeped.

Do you have native IPv6 support?

Currently we are able to dedicate IPv6 addresses in Germany-located DC only.

Can I use your server for p2p (BitTorrent) transfer?


What payment methods can I use to place an order?

We accept banking cards, both credit and debit, PayPal, Skrill (Moneybookers), WebMoney and Yandex.Money.

Can I order additonal IP address for my server?

Yes, the cost is $3/month and we can add only one additional IP per each VPS container.

Will I have the control panel for the OS re-install?

Yes, you will have the full management access via SolusVM control panel.

What is the port speed on my VPS?

The port speed is 100Mbit shared.

Is tup/tap device enabled?

Yes, but we allow to run VPN server for the legal and private use only.

How long are you stay in hosting business?

We have focused on VPS services based on Xen virtualization since 2005.